Accident Compensation Act 2001
The law about the Accident Compensation system is called the Accident Compensation Act 2001.
We have been appointed by the ACC as the preferred provider of pre-review hearing consensus-based dispute resolution services. We have an agreement with ACC that provides for funding for our service and how our performance is measured.
No regulations have been made about alternative dispute resolution so the law explains that there must be an agreement reached on how dispute resolution will be done. We do this in our Agreement to use Talk – Meet – Resolve.